On 16 January 2026, U.S. Customs and Border Protection (CBP) issued ruling HQ H350722, providing timely clarification on how longstanding customs brokerage rules apply in an era of rapid digitalization and AI adoption. The ruling reinforces a central principle: regulatory obligations are determined by the nature of the activity performed, not by the technology used to perform it. At issue was whether an unlicensed provider offering automated services such as document processing, data extraction, and tariff classification support was engaging
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