Privacy & Data Protection Policy
International Trade Trust Compliance Network (ITTC Network)
Company Limited by Guarantee
1. Purpose
ITTC Network is committed to protecting the personal data of its Network Community Members, Participants, Institutional Partners, and other stakeholders. This policy sets out how ITTC Network collects, uses, stores, and safeguards personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and internationally recognised data protection principles.
2. Scope
This policy applies to all personal data collected by ITTC Network, whether from individuals or organisations, through:
- Community Membership registration and onboarding
- Event sign-ups and participation
- Email communications and newsletters
- Surveys, working groups, and community platforms
- Website interactions or partner referrals
It applies to data held in both digital and physical formats.
3. What Data We Collect
Depending on the context, ITTC Network may collect:
- Full name, contact details (email, phone, address)
- Organisation, job title, and industry affiliation
- Participation records (e.g. event attendance, contributions to working groups)
- Photographs, recordings, or written inputs (with consent)
- Payment-related information (if applicable)
- Any other data voluntarily provided by users in engagement with ITTC Network
ITTC Network does not collect or store sensitive personal data (e.g. NRICs, bank account numbers, or biometric identifiers) unless absolutely necessary and with explicit consent.
4. How We Use Your Data
Your data may be used for the following purposes:
- Community Membership administration and communications
- Event registration, facilitation, and follow-up
- Circulation of newsletters, resources, and updates
- Coordination of working groups, committees, or surveys
- Aggregated, anonymised analysis of participation or engagement
- Compliance with legal or regulatory obligations
We will not use your data for commercial purposes or share it with third parties without consent, except as required by law.
5. Consent and Access
By providing your personal data to ITTC Network, you consent to its use in accordance with this policy.
You may:
- Request to view or correct your personal data held by ITTC Network.
- Withdraw consent at any time (subject to legal and operational limitations)
Requests should be sent to: admin@ittcnet.org
6. Data Protection Measures
ITTC Network uses reasonable administrative, digital, and physical safeguards to protect your data, including:
- Secure access controls and password protection
- Role-based data permissions
- Confidentiality undertakings for those handling personal data
- Routine reviews of data access and usage
7. Retention and Disposal
Personal data will be retained only for as long as necessary to fulfil the stated purposes, after which it will be securely deleted or anonymised in accordance with best practices.
8. Website and Digital Communications
ITTC Network may collect non-personally identifiable data (e.g. IP addresses, browser types, cookies) to improve website functionality and user experience.
All electronic mailings will offer a clear unsubscribe option.
9. Third-Party Tools or Platforms
Where ITTC Network uses third-party platforms (e.g. for event registration or surveys), data submitted through those tools will be subject to both ITTC Network’s policy and the third party’s own terms and conditions.
10. Changes and Updates
ITTC Network may update this policy from time to time. Any changes will be published on our website and communicated where appropriate.
11. Contact
If you have questions about this policy or wish to make a data-related request, please contact:
ITTC Network’s Secretariat
admin@ittcnet.org